Basic Support Session

My support basic session is the starting point for all the questions and small challenges you might have about your website.

Contact Form won’t submit?
Plugin acting up?
Website started doing something weird after you did some updates?
Concerning messages are now showing in the dashboard?
Want some quick advice about SEO (search engine optimisation) on your website?

I can help.

It’s a can be done 2 ways

1. 30 minute call, where I can grab your logins and have a poke around your website while you watch.
2. You provide me with logins and a description of the issue and I will spend up to 30 minutes investigating and, if time fixing the issue. If it is more extensive, then I can give you a quote for the extra work needed to fix the issue if I am able to.

Simply pay for the session and I’ll be in touch to either organise a time to chat via video chat or get more information and logins to do the investigation/repair work depending on what you need.

If you know you have a more complex issue, then I recommend the Advanced Support Session.

Please note: This price includes the time of the session only, if your problem proves to be unsolvable in the 30 minute session a full websit audit, WordPress training or development work may be required.